Travelocity's name incorporates the word velocity, referring to speed, and that is exactly what this website promises. While this refers to your ability to get to your destination in a speedy and efficient manner, it also refers to your ability to plan your trip and to pay for your voyage. If you are someone who is interested in moving from one place to another via a plane, you'll find that the Travelocity website has many tools that you will want to take a look at.
Essentially, Travelocity sells itself as a one-stop website that can get you from place to place with the bare minimum of fuss. While the website's main business is selling airplane tickets, you'll find that there are plenty of other options for you to take advantage of as well. Not only can you arrange a flight, you can book a rental car that you will pick up at the airport, and you will be able to book a hotel room as well, all in one fell swoop. If you are going to be arriving in a strange city, you'll find that this utility can take a lot of the stress out of getting on the ground and immediately needing to make decisions
Travelocity also puts a lot of stock into your ability to purchase packages, where you can get the aforementioned services all bundled together in one easy-to-make payment. This is something that can make Travelocity a byword for convenience, and in fact, that is one of their guiding lights when it comes to customer care. You'll find that there is a great deal of emphasis put on your convenience and your money management. Travelocity wants to involve itself in your trip so thoroughly that you feel as though “you'll never walk alone,” which is their motto.
When you are looking for information considering Travelocity's philosophy towards it's customers, you'll find that you can learn a lot from the Travelocity Customer Bill of Rights. This document lays out their goals when it comes to customer satisfaction. There are seven articles stated, and you'll find that they are all geared towards giving you a better trip. For instance, Article 1 states that you should have a travel company that will look after your needs for the whole trip, while Article 2 states that you have a right to getting the best value for your travel. Article 3 promises to provide you with unbiased information, while Article 4 promises you a clear understanding of your options. Article 5 refers to finding your options, Article 6 talks about the ability to find help 24 hours a day, 7 days a week.
Article 7 states that you have a right to be inspired by your travel company, and you'll find that there is a great deal to be said for a travel company that is looking to do this! If you are planning an airplane trip, whether foreign or domestic, Travelocity is a site that promises to get you off on the right foot, help you keep your stride, and keep on going strong to the finish.